Returning home to flooding forces fast decisions about safety and recovery. Whether the water came from rain, groundwater, or a pipe failure, immediate action within the first 24 hours is essential. Take these steps before restoration begins.
1. Observe and Identify Hazards
Before entering, inspect for structural issues — wall cracks, foundation damage, warped floors. Use your senses: Do you smell gas? Can you hear electricity buzzing? Watch for electrical hazards and leaking pipes, and contact your utility companies if anything seems dangerous.
2. Wear Protective Clothing and a Mask
Put on rubber boots, gloves, and a mask. Even if the water looks clear, there’s a strong chance sewage and harmful bacteria are present. Minimize direct contact between floodwater and your skin.
3. Document All Damage
Photograph and video everything before you drain water or start cleanup. If you wait until after, you risk lowering your insurance payout.
4. Call Your Insurance Company
Contact your insurer promptly. Describe the conditions and your planned repairs, and wait for their guidance before proceeding.
5. Find Safe Accommodation
Arrange temporary housing with family, friends, or a hotel during restoration if needed.
6. Call a Local Flood Damage Specialist
Once your insurer gives the go-ahead, bring in a professional restoration company to handle the work safely and completely.
Doan Restoration of Michigan responds 24/7/365 with the equipment and expertise to restore your home. Call (586) 842-8142 or request a free estimate.
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